If you’re thinking, “My customer data has duplicates, and I don’t know what to do,” you’re not alone. Duplicate data is a problem many businesses face, especially when juggling multiple syst…
Kieron Michel
You know you need a better way to manage key accounts. Right now, it's ad hoc, reactive, and inconsistent. One customer gets great service because someone remembers to follow up; another sli…
Kieron Michel
If your business is using both HubSpot CRM and OrderWise ERP (or any systems for that matter), you've probably found yourself wondering: Do I really need an integration between the two? It m…
Kieron Michel
When reviewing business processes and systems, it’s easy to assume that leadership and management should handle the task alone. After all, they’re the ones setting strategies and making key …
Kieron Michel
We get it. You’ve tried a CRM before, and maybe it didn’t go so well. It’s frustrating, right? You invested time and money, but instead of streamlining your business, it just felt like one m…
Cogent
Many businesses invest in ERP (Enterprise Resource Planning) systems to streamline their operations, but often these systems don’t reach their full potential; it’s easy to set up your ERP an…
Cogent
Imagine making just a 1% improvement in your business every day. It seems tiny, right? However, these small changes, known as marginal gains, can compound over time to create significant imp…
Cogent
When you think about the biggest risks to your business, what comes to mind? Cybersecurity breaches? Market downturns? Staff turnover? Here’s one that often flies under the radar: outdated o…
Kieron Michel
In today’s dynamic business landscape, Enterprise Resource Planning (ERP) systems aren’t just tools – they’re critical assets that can drive growth and innovation. Evolving from mere operati…
Cogent
When we talk about implementing new systems, we often focus on the tools themselves. However, the human element—how people interact with and embrace these changes—is equally crucial to succe…
Cogent